Your Privacy & Security at

Our promise to you:

  • We are committed to respecting and protecting the privacy of everyone who files their advance directives with us.
  • We are committed to protecting the security of our website.
  • We will only provide access to advance directives to those individuals with an identification number and your health care providers.

Other than your advance directives, none of your personal identifying information that is in our possession will be shared with anyone. People you authorize and your healthcare providers are the only ones who may view your advance directives. We do not share information with or sell it to third parties. We do not collect information from those who visit our website unless they have provided answers to a survey. We may collect statistics about your visit to our website

Your authorization form will provide us with personal identifying information but it will not appear on the website. This information will only be used to provide you with a unique identification number and to assure you and your health care providers that your advance directives can be located. You cannot submit your completed advance directives electronically. They must be mailed to us.

Our organization places a strong emphasis on confidentiality. Each staff member signs a confidentiality agreement with penalties associated with violating our policies. Each person associated with has been thoroughly trained and they are the only ones who have access to your information. Their access to the website is password protected.

Documents are kept in a secure location. Once your documents have been scanned, they are returned to you with your wallet identification cards via US mail. We do not maintain any paper copies of your documents.

The server that hosts this website and stores your information is located in a locked facility. The website is backed up on a regular basis, is checked for viruses and the firm that hosts the website has a disaster recovery system in place.

When your advance directives are scanned, they will be scanned to create a read-only PDF (portable document format) file that cannot be changed in any way. If you wish to make changes to your advance directives, you will need to complete new documents and send them to us at:
c/o United Hospice, Inc.
11 Stokum Lane
New City, NY 10956